Neutrogena sunscreen recall11/12/2023 ![]() ![]() ![]() Click 'Send' at the bottom of the page once you have filled in all the required spaces.Īdditionally, a customer care center representative will call or email you to ask for additional details such as proof of purchase or to verify your information.Īlternatively, you can claim your sunscreen recall by calling 1-80. Attach the media files which show proof of purchase. There is also a 'Message' box that you will need to fill in any relevant details. You will be required to fill in your name, email address, phone number, and physical address.Īn empty box on the same page will require further product details, including product name and Lot number. Select 'Concern and Complaint' then fill all the required fields. This can be a single picture of all items or a scan/picture of the receipt.Īt the website portal, scroll down to a red-bordered drop-down menu labeled 'What can we help you with?'. You will also need to provide proof of purchase if you request a refund for four or more units. However, when filling out this form, you must provide the product's name, quantity, and size of items you purchased. To claim the Neutrogena beach defense recall, you will need to fill out a form at J&J's Consumer Care Center's website. There are a few ways to claim your refund for the Neutrogena sunscreen recall: Online Currently, products in the US are eligible to claim refunds. These products were recalled in July 2021 due to the high benzene levels they contained. Johnson & Johnson is currently issuing refunds to customers for products including: How Do I Make a Claim for the Neutrogena Sunscreen Recall? Check out this guide on how to claim a Neutrogena sunscreen recall conventionally and the faster and easier way with DoNotPay. Applying for refunds is challenging, especially since companies are not looking to make more losses. Consequently, it is becoming increasingly complex and time-consuming. Unfortunately, millions of consumers are looking to get refunds for Neutrogena recalls. As with any recalls, consumers are looking to get refunds for the Neutrogena sunscreen recall. While using sunscreen should be part of your daily routine, it is important to ensure you are not using recalled products. Select Neutrogena products have been recalled after detecting traces of benzene. ![]() Food and Drug Administration’s concentration limit of two parts per million, with some products containing nearly seven parts per million.I The Easiest Way to Claim the Neutrogena Sunscreen Recall The claims were filed after independent online pharmacy Valisure undertook testing on the sunscreens and found benzene present in quantities above the U.S. The link between benzene and cancer has largely focused on leukemia and other cancers of blood cells.ĭespite J&J trying to reassure consumers that “daily exposure to benzene in these aerosol sunscreen products at the levels detected in our testing would not be expected to cause adverse health consequences,” the company is facing a slate of class action lawsuits over the discovery. It’s a natural part of crude oil and gasoline, motor vehicle exhaust and cigarette smoke. If you have additional questions, you can call 1-80.Īll five of the sunscreens the company is issuing refunds for were found to contain “low levels” of benzene in some samples before they were recalled, according to J&J.īenzene is a chemical used mainly as a starting material for plastics, lubricants, rubbers, dyes, detergents, drugs, and pesticides, according to the American Cancer Society. A representative may email or call to verify information or request additional information such as proof of purchase. To get a refund, consumers need to complete a form on J&J’s Consumer Care Center’s website, and provide the product name, size, and quantity of items purchased for four or more units consumers will have to provide proof of purchase (picture/scan of receipt or single picture of all items). ![]()
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